FAQ
Common questions about our services
How should I prepare for my appointment?
For color services, please arrive with clean, dry hair. For cuts and styling, freshly washed hair is not necessary. Bring inspiration photos to help communicate your desired look.
What is your cancellation policy?
We require 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a fee equal to 50% of the service price.
Do you offer consultations?
Yes, we offer complimentary 15-minute consultations for new clients or before major color transformations. This helps ensure we understand your goals and can plan accordingly.
How long will my appointment take?
Service times vary depending on the type of service and your hair's length and density. Cut and style typically takes 60-90 minutes, while color services can range from 2-4 hours.
What products do you use?
We use professional-grade products from leading brands, carefully selected for their quality and effectiveness. All products are sulfate-free and cruelty-free.
Do you take walk-ins?
While we welcome walk-ins, we recommend booking in advance to ensure availability and receive the best possible service.
Still have questions?